Terms & Cancellation Policy

Last updated: November 2026

These terms apply to tours and boat rentals booked with River Safaris at 10823 W Yulee Drive, Homosassa, FL 34448. When you book, you accept them along with any additional terms shown at checkout.

Bookings and payment

Online reservations require a credit card deposit, and the balance is paid at check-in unless the checkout page says otherwise. Rates shown on this site are starting prices per person or per boat and do not include sales tax. Rates, schedules and availability change with the season, and the price confirmed at checkout is the price that applies to your booking.

Cancellations, changes and weather

Cancellation and change terms are shown when you reserve, and we are happy to talk them through before you book — call (352) 628-5222. Weather can change quickly on the Nature Coast. If your captain decides that conditions are unsafe, we will cancel or reschedule the trip, and we will not charge you for a trip we cancel for safety.

Arrival and departure times

Please arrive 15 to 20 minutes before your departure time. Every tour and rental begins with a safety brief of about ten minutes, and boats leave on schedule. If you arrive after your departure time, we may not be able to wait, and no refund is due for a missed departure.

On the water

Your captain has final authority over the boat, the route and the pace, including whether to go out at all. Guests must follow safety instructions at all times, keep life jackets accessible, and stay seated when the captain asks. Alcohol is not permitted on airboat tours. Dogs are welcome on pontoon rentals only. Our boats do not have restrooms.

Wildlife

Manatees, dolphins, alligators and birds are wild animals. We never guarantee a sighting, and we never promise physical contact with any animal. Manatee encounters follow Florida Fish and Wildlife Conservation Commission passive-observation rules: we do not chase, grab, feed or block an animal, and a captain may end an encounter that is not respectful.

Boat rentals

Renters must be at least 21 years old and present valid photo identification. Drivers born on or after January 1, 1988 must hold a Florida Boater Safety ID card. A $500 damage deposit is held by credit card authorisation or cash and released when the boat is returned in the same condition. Florida law requires us to offer third-party insurance, and three coverage levels are available at check-in. A $40 late fee applies for every 15 minutes past the return time, and there are no refunds for early returns. Rental boats carry enough fuel for local water only and cannot reach Crystal River or Weeki Wachee.

Liability and personal property

Guests take part in water-based activities at their own risk. River Safaris is not responsible for personal property lost, damaged or left behind on the water, and we recommend waterproof cases for phones and cameras.

Photography

Our crew sometimes photographs trips for use on this website and social media. If you would prefer not to appear, tell your captain at check-in and we will leave you out.

Accessibility

Our manatee viewing boats are wheelchair accessible and the dock has handicap parking at both the front and the back of the building. Call ahead so the crew can prepare the boat. Details are on our accessibility page.

Questions

Email info@riversafaris.com or call (352) 628-5222.